ADV: Registration Issue -- Whitelist Account

Created by Jeane Abril, Modified on Mon, 19 Aug at 12:22 PM by Jeane Abril

Hi [client],


Thanks for contacting us about the registration issue.


We understand you're having trouble registering. To improve account security, we whitelist email addresses authorised to register under the [website name] account. This helps prevent unauthorised access to your account.


By default, all staff registered on your website are automatically whitelisted. To resolve this issue, we've now whitelisted [email address].


Please try registering again using this email address. If you continue to face issues, feel free to reply to this email and we'll be happy to assist further.

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